Shipping & Fulfillment

For Print-On-Demand Items (Domestic & International)

Shipping is automatically calculated at checkout and will vary depending on how many products are purchased. Most products are fulfilled in the US, though some (like bathing suits) are fulfilled in China and will take longer to ship. Feel free to contact me if you have questions about shipping.

For In-House Stock (International)

For stock I keep in-house, such as beaded items, I charge a $15 flat-rate shipping cost. This is an average estimate, and purely to make sure international shipping cost is covered at time of purchase. You will be refunded any excess remainder upon order fulfillment. 

Returns

For Apparel, Home Decor, and other Print-On-Demand Items (Domestic & International)

Unfortunately, I’m unable to take returns at the moment, so make sure you’re certain of your purchase before placing an order. If you have questions about sizes/colors/dimensions, etc. please reach out via the contact form or emailing me at lockwoodmetaphysical@gmail.com.

All sales are final once shipped and can’t be exchanged or returned.

For In-House Stock (Domestic & International)

Please contact me within 30 days of receiving your order to return any unused and undamaged items. Items must be in their original condition to warrant a full refund. Customer pays for shipping cost.

Refunds

Purchases are eligible for refunds under the following circumstances:

Cancellations

Orders can be cancelled at no charge within 24 hours by filling out the contact form or emailing me at lockwoodmetaphysical@gmail.com. You will be refunded the full amount.

Defective Item, Manufacturer Error, Low-Quality Print

Sometimes gaffs happen. If you received a defective item, you can have it replaced for free, or be refunded your purchase amount (minus shipping). Reach out by filling out the contact form or emailing me at lockwoodmetaphysical@gmail.com. Please make sure to describe defects and include photos in good lighting that shows the problem.

Returning In-House Stock Items

Once I’ve received your return for in-house items (such as handmade crafts), I will refund you your purchase amount (minus shipping). The item must be in its original condition to receive the full refund amount. Signs of use or damage will result in a partial or no refund, determined at my discretion.